The customer experience when buying running shoes at a sporting goods store is heavely affected by staff expertise. RunPerfect can offer sales support to the staff which will wow the customer by using AI and science. All-in one app.
Market research data shows that the customer experience when buying running shoes in a sporting goods store is unsatisfactory. The store loses ground over online sales. Main issue: lack of true expertise. The RunPerfect app helps the sales person to exceed the customer expectations by offering AI-based recommendations, including actually trying on shoes. Using the RunPerfect app, the sales person will outperform any on-line shoefinder. The consumer experience will exceed expectations.
Online shoefinders can’t give you the shoe to try on. When using RunPerfect, customers are encouraged by AI-data to try on multiple pairs of shoes to assess fit and comfort. They may walk or jog around the store to get a feel for each pair and compare how they perform. This process is supported by scientific validated AI – to give relevant feedback.
Based on the customer’s feedback and observations using the RunPerfect app, the staff may offer further recommendations, such as suggesting different sizes or models to try, or providing insights into specific features that may benefit the customer’s running style. All based on factual AI- information, using the RunPerfect app. The customer experience is no long dependent on one staff member, but will be connected to AI-expertise of all the experts and peers in the world of running.
Use AI-power for your sales recommendation. Your RunPerfect sporting goods store taps into AI-powered running shoe recommendation. Your customers will be impressed.
Try-it on! Your customers will try the shoes on, and get real-time feedback by their peers, experts and… feel the comfort of their choice.
Including sagittal (!) gait video analyses without the need of expensive or over-complicated hard- or software. Your sales person will just use the camera of smart-phone or tablet. Fast. Easy. Impressive.
